Here are some FatCow customers, we would like to hear yours:
Fatcow definitely doesn’t suck. I’m not just saying that because I work as technical support for Fatcow and various other web hosting companies but I like the services so much I even use their services myself.
I must say we do have some people who don’t like us but the majority of people who call in aren’t calling because our services are broken but rather because they have a question about something and by the end of the call they are usually praising how great Fatcow is.
Funny thing is that few people who get upset with us for their website being down don’t realize it is their own fault. They call us furious demanding to know why their website is down and to get it back up and running immediately… and the reason their website was down is because they never renewed their domain name.. which we do have automatic renewal but their credit cards on their account would be expired therefore now allowing their domain to be automatically renewed… we also have it setup where if the domain doesn’t automatically renew it will send emails to the contact address that was provided when they signed up the account.
So all in all people who have their websites go down with us and hate us it’s usually their own fault.